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Privacy policy

Last revision: 23 May 2018

1. General

MarketOnWeb, part of Lirrco bvba, having its registered office at Hellegatstraat 5, 2590 Berlaar, Belgium and registered in the Crossroads Bank for Enterprises under number 0550.499.546 (RPR Antwerp, department Antwerp) (“MarketOnWeb”, “we”, “our”) collects data when you create an account (“Account”), place an order, send an email, or when you use our website ‘’ (“Website”) or our social media (jointly the “Services”).

You may not always be aware of it, but use of our Website and/or Services implies the sharing of personal data. According to the legal definition, personal data are any information from which a natural person can be identified or is identifiable (“Personal Data”). If the data allows us to establish a direct or indirect link between data and a natural person it is sufficient to be considered Personal Data.

We value the protection of your privacy and we want to make this clear, which is why we have prepared this privacy statement (“Privacy statement”). MarketOnWeb will only use your Personal Data for the purposes specified in this Privacy statement and we will not in any way disclose your Personal Data to any natural person, legal entity, or entity other than ourselves (“Third Party”), except as specified in Section 3 of this Privacy statement.

The collection and processing of Personal Data are subject to strict legal conditions to provide you, the user, with the necessary guarantees that your Personal Data shall not be disclosed to the public in an unauthorised manner.

Any processing shall therefore always be done in accordance with the applicable privacy legislation, more specifically (a) up to and including 24 May 2018, the Belgian law on the protection of privacy of 8 December 1992, and (b) as of 25 May 2018, the European regulation on the protection of personal data (the “Privacy legislation”).

This Privacy statement applies to the relationship between you and MarketOnWeb. MarketOnWeb shall only process, store and use your Personal Data in accordance with this Privacy statement and in compliance with the provisions of the Privacy legislation.

We assume that you have read this Privacy statement before using our Services, as well as agreeing to the collection and processing of Personal Data by MarketOnWeb in accordance with this Privacy statement. Under 18s can only use this Website with their parent or guardian's consent.

2. Personal Data we collect

We are allowed to collect various types of Personal Data and save it on our servers, including:

  • Contact data (e.g.your name, town/city, phone number, email address);
  • Payment information (e.g. your bank card number, credit card number);
  • History of orders placed;
  • Data on the use of the Website (e.g. browser and IP address); and
  • Data of emails (e.g. number of times the email has been opened).

We will only save your Personal Data on servers situated in the European Economic Area.

3. What are the purposes of data collection and processing?

Your Personal Data may be used for the following purposes (the “Purpose”):

  • Processing and delivery of orders;
  • Return and exchange of orders;
  • Informative purposes related to the products or the use of our website;
  • Sending informative emails; and
  • Processing payments.

To provide its services, MarketOnWeb may contract Third parties to fulfill some of the above Purpose. For example, MarketOnWeb may contract Third parties that operate as payment processors, printing companies, ticketing companies and courier companies.

Furthermore, MarketOnWeb has free access to your Personal Data, and may retain and disclose your Personal Data freely in the following cases:

  • to comply with applicable laws or regulations;
  • If officially requested to do so by a law enforcement agency or other government body;
  • to enforce its General terms and conditions;
  • to investigate suspected or actual fraudulent or illegal activities; and
  • to protect the security and/or your rights or those of MarketOnWeb.

4. User registration 

To place an order on the Website, MarketOnWeb requires you to create an Account. You remain in control of all information and data you upload to the Website or to your Account, including Personal Data (“Data”) in accordance with the general terms and conditions.

You can register on the Website by signing up via your email.

5. Security

MarketOnWeb shall take the necessary and appropriate administrative, technical and organisational measures against unauthorised or illegal processing of Personal Data or the accidental loss, destruction or damage, unauthorised or illegal access, disclosure or use of Personal Data. In some cases, your Personal Data shall be shared with Third parties, who must also take the necessary and appropriate administrative, technical and organisational measures to protect the Personal Data.

Access to Personal Data and processing of Personal Data may also take place outside the European Union. In the event that Personal Data are transferred outside the European Economic Area, appropriate measures shall be taken.

In the event of and following the discovery or notification of a breach of the security of Personal Data, or access by an unauthorised person thereto, MarketOnWeb shall be required by law to notify you if the breach is likely to breach your privacy.

6. Cookies 

When using the Website, we collect certain information through automated systems, such as cookies (small text files stored in your browser) and similar technologies, including mobile app identifiers, to increase the security, measure usage and effectiveness of the Website, and identify and subsequently resolve problems. We may also use cookies and other automated systems for other purposes such as managing the Website and other aspects of the commercialisation of our business.

The information we collect in this way includes IP address, browser properties, device properties, operating system version, information about actions carried out on our Website (such as usage, activity logs and click-throughs), and dates and times of visits to the Website. Log data is regularly deleted.

You can configure the use of cookies through your browser settings and other tools. You can set your browser to disable, reset or block (the use of) cookies or similar technologies. However, without the use of cookies, our Website may not function properly or not all features of the Website may be available.

Third Parties may also use cookies to collect information about your activities on our Website to understand and continuously improve the operation of the Website. For more information regarding the use of cookies by Third parties, we refer you to the relevant Third party's website as they will use cookies in accordance with their own cookie policy, which may differ from ours.

By continuing to use the Website, you accept the use of cookies in your browser in accordance with this Privacy statement.

7. Disclosure to Third parties

Unless otherwise set out in this Privacy statement, we will not sell, transfer or otherwise disclose your Personal Data to Third parties without your prior express consent, unless it is necessary for the Purpose set out in this Privacy statement or unless we are required to do so by law.

8. What are my rights as a data subject?

We want to ensure the safe and lawful processing of Personal Data, and we assure you that your Personal Data shall be processed fairly and legitimately. This means that Personal Data shall only be processed for the aforementioned explicit and corporate Purpose. MarketOnWeb also ensures that Personal Data shall always be processed in an adequate, relevant and non-excessive manner.

My right to information

If you have any questions or suggestions regarding the processing of your Personal Data, and you can prove your identity, you have the right to request information from us regarding this processing. We will then provide you with access to the Personal Data we are processing from you and the source of these Personal Data.

My right to rectification or erasure

You have the right to have your Personal Data rectified, erased or inaccuracies corrected free of charge, if these Personal Data are incomplete or inaccurate or are being unlawfully processed. You have the right to request the erasure of incorrect or irrelevant data.

You have the right, free of charge, to request the erasure of your Personal Data without unreasonable delay, unless it concerns Personal Data that must be retained on the basis of a legal provision. The erasure is primarily related to visibility, which means that the erased Personal Data may be temporarily retained. However, MarketOnWeb shall take all reasonable steps to erase all of your Personal Data as much and as completely as possible.

My right to portability of the Personal Data

You have the right to receive your Personal Data in a structured format.

My right to object or restriction of the processing

At any time, you can object to the processing of your Personal Data or request that the processing of your Personal Data be restricted.

You can at all times change your Account information through the settings on your Account.

If you have any questions about this Privacy statement, or if you wish to exercise the above rights, you may do so by sending a signed written request by post to MarketOnweb, at the address Hellegatstraat 5, 2590 Berlaar, Belgium, or by email to

 9. Retention and deletion of Data

We may retain your Personal Data for as long as reasonably necessary to provide you with the Services and for the Purpose as described in this Privacy statement. Your Personal Data shall be deleted subsequently.

If you register an Account, we will retain your Personal Data, even if you temporarily stop using your Account, until such time that you permanently delete your Account. Until you delete your account, we may retain and use your Personal Data.

10. Websites or applications of Third parties 

You acknowledge and accept that by using the Website or the Account, you may gain access to certain content or services provided by Third parties. In that case, a separate Privacy statement of such Third party may apply. MarketOnweb is not responsible for a Privacy statement of Third Parties, nor for its compliance.

11. Updates or changes to our Privacy statement

Where appropriate, this Privacy statement may be amended or updated to allow MarketOnweb to process your previously collected Personal Data for new purposes. In this case, you will be informed by a warning on our Website that the Privacy statement has been amended and you will be asked to agree to it.


Data controller:



Hellegatstraat 5

2590 Berlaar